Is the driver supplied with the fitting? Yes. The selected driver or control gear is supplied with the luminaire. Choose the required control method on the product page so the correct driver is included with the fitting.
Which lighting controls can I specify? The available controls are listed on each product page. Depending on the range, options may include fixed output, mains dimming, DALI, SwitchDIM, DSI or Casambi. Each option requires the matching driver or control gear and wiring arrangement.
Can I add an emergency option? Emergency options are available on selected luminaires. Choose the emergency requirement separately from the base fitting and its normal control method; the available self-test or DALI emergency options are shown on the relevant product page.
Where can I check the fitting dimensions, ceiling cut-out and mounting details? Check the dimensional drawing and technical specification on the product page. Where available, the datasheet and installation guide provide further cut-out, construction and mounting information.
Where can I find datasheets, photometry and installation guides? Open the relevant product page and check the product files or technical section. The available downloads vary by luminaire and may include a datasheet, photometric data, BIM file and installation guide.
How do I request a quotation? Configure the fitting, enter the quantity and use Request a quote on the product page. The selected product code and quantity will be included in the enquiry. You can also email info@lumenloop.co.uk or call 02045 721 554.
What is the standard lead time? Our average lead time is 10 working days for standard product configurations. This excludes custom accessories, custom finishes and other custom variations; contact us to confirm timing for non-standard requirements.
Can you supply custom finishes, accessories or non-standard configurations? Custom finishes, connectors, mounting arrangements and accessories are available on suitable ranges. Send us the product, quantity and non-standard requirement so we can confirm availability, price and lead time.